Reddit rolls out AI chatbot to enhance search on platform

investing.com 09/12/2024 - 14:12 PM

Reddit Introduces AI-Powered Chatbot Feature: Reddit Answers

Reddit Inc. has launched a new AI-driven chatbot feature named Reddit Answers, designed to enhance the search experience for users by simplifying access to over 1 billion posts and discussions.

Purpose of Reddit Answers

The chatbot helps users find information, make recommendations, and surface relevant forum discussions, aligning with Reddit's investment in improving search capabilities to compete with traditional search engines and AI companies.

Background

Historically, users often utilized third-party search engines such as Google to find Reddit content, adding “Reddit” to their searches. Notably, "Reddit" was the sixth-most searched term on Google in the US this year.

Blocking External AI Tools

To address external AI tools that summarize its content without returning traffic to Reddit, the company has begun blocking certain search engines from accessing its forums, unless commercial agreements are established. This includes recent licensing deals with Google and OpenAI, worth $203 million over the next two to three years.

The Growing Trend of Chatbots

Reddit Answers leverages AI models from Reddit, OpenAI, and Google, reflecting an increasing trend of social networks integrating chatbots for better user retention. Similar initiatives have been adopted by Meta Platforms Inc., with a Meta AI chatbot across its platforms, and other companies like Elon Musk's X and Snapchat.

Initial Rollout

Currently, Reddit Answers is being rolled out to a select group of users in the US on web and iOS platforms, with plans for expansion to more languages and regions in the future. This tool aims to provide quick, curated summaries of related content, facilitating easier navigation through discussions.


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